Lark & Lace Review (2026): 45 Days, 6 Orders, One Honest Verdict
Our 45-day test of Lark & Lace: ordering, delivery, quality, a deliberate return and two support contacts, scored out of ten.
We spent 45 days ordering from Lark & Lace – everyday basics, knitwear and accessories, paid for with our own money – returned one item on purpose, and contacted customer service twice. This is what happened.
First impressions
The site is well organised, if a little heavy on pop-ups. Size and specification details were adequate, and the checkout accepted our verified code without drama. Free over $50, which we cleared on the first order.
Ordering and delivery
All orders dispatched within 24 hours. Packaging was minimal – good for the planet, fine for the products. Tracking updates were accurate to within a few hours.
Product quality
This is where Lark & Lace earns its rating. Fabric quality for the price stood out immediately; clear size charts with garment measurements became apparent over the weeks. The weakest item was the accessories, which was good but overpriced at list price.
The return
30 days. We returned one item using the standard process. The label was free, the refund arrived in five days, and nobody tried to talk us into store credit.
Customer service
Two contacts: one chat about a delivery query (answered in 9 minutes) and one email about a code that should have applied to a sale item (resolved with a manual price adjustment in 1 working days). Polite, competent, no scripts.
Value
At list price Lark & Lace is slightly premium. With a code and in the sale window it is very good value. Codes often exclude new arrivals, and return fees on some lines – both manageable if you know in advance.
Scorecard
| Criterion | Score /10 |
|---|---|
| Ordering experience | 8 |
| Delivery | 9 |
| Product quality | 9 |
| Customer service | 7 |
| Value (with codes) | 7 |
| Overall | 8.0 |
Verdict
Lark & Lace does what it says: lingerie and loungewear for every body. We would order again without hesitation. Use a verified code – the current ones are on the Lark & Lace brand page – and buy in the sale window if you can wait.
Disclosure: all products were purchased at retail. Lark & Lace was not informed of this review before publication. See our editorial policy.