Loyalty Programmes: Which Ones Are Worth Joining (and Which Just Harvest Data)
A points scheme is a trade: your purchase history for a discount. We score the common structures so you can see which ones pay you back fairly.
Practical, tested advice for paying less and buying better online.
A points scheme is a trade: your purchase history for a discount. We score the common structures so you can see which ones pay you back fairly.
'Sold by' and 'shipped by' are different things, and they decide your returns, your warranty and whether the product is genuine. Here is how to read a marketplace listing.
Live chat agents have more discretion than you think - discounts, free shipping, extended returns. The script that works is short, specific and kind.
Clothing is returned at three to four times the rate of other categories, almost always for fit. Measuring once and reading reviews properly fixes most of it.
Mattresses in May, TVs in January, luggage in March. Retail runs on a calendar, and once you know it you stop paying full price out of impatience.
Split payments are not free just because the interest rate is zero. We look at the fees, the credit implications and the behavioural cost nobody puts on the checkout button.
Streaming, apps, meal kits, razors, cloud storage. The average household pays for subscriptions it has forgotten. Here is how to find them and renegotiate the rest.
Certified refurbished electronics can save 20-50% with a full warranty. The catch is that 'refurbished' means five different things depending on who is selling.