Shopping Tips
How to Read a Returns Policy Before You Buy (the 6 Clauses That Matter)
Thirty days sounds generous until you discover it means thirty days from dispatch, with a restocking fee, on unopened items only. Here is what to look for.
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Tag: consumer-rights
Industry Insights
Dark Patterns in Subscriptions: The Design Tricks That Keep You Paying
Easy to join, hard to leave is a design choice. We catalogue the common patterns - and the regulations now pushing back against them.